Learn from Industry Experts

"We are delighted to share our strong endorsement of Distinction Solutions, whose training expertise has been invaluable to Every Second Care. They have tailored our training to make sure that it aligns with the specific needs of our complex care service. Distinction Solutions consistently exceeds expectations by providing high-quality, person focused training. They take the time to understand the distinct challenges our team encounters and the diverse needs of the individuals we support. Their bespoke training solutions equip our staff with the essential skills and confidence required to deliver exceptional care. They have and continue to work closely with us to ensure our team is well-prepared within PMVA to handle challenging situations safely and effectively. Their emphasis on de-escalation and crisis intervention strategies has been instrumental in creating a safer, more supportive environment for both staff and service users. The commitment shown by Distinction Solutions to deliver an engaging and practical learning experience has been excellent. By incorporating real world scenarios, interactive training techniques, and evidence-based approaches, they ensure that each session is both relevant and impactful. Their support has been essential in helping us maintain high standards of care and continuously improve best practices. We highly recommend Distinction Solutions to any organisation in need of a professional, adaptable, and highly skilled training provider. Their expertise, reliability, and commitment to excellence make them an indispensable partner in the care sector.."

"I am the director for Medsolve Northwest. Medsolve have had the pleasure of working with Steve from Distinction Solutions since the launch of our branch in September 2024, and I can confidently say that his impact has been invaluable. Steve delivers Moving and Handling and Basic Life Support training to our new starters, including healthcare assistants, support workers, and registered nurses. Steve consistently delivers engaging, high-quality training with enthusiasm and professionalism. His sessions are not only informative but also tailored to real-life situations, ensuring all participants can fully benefit from the learning experience. The training is interactive and thought-provoking, with Steve making sure that each participant is actively involved. One of the aspects we value most about working with Steve is his thorough approach to assessment and feedback. After each session, he provides insightful feedback on the participants, which has been incredibly beneficial for our ongoing development. We also have clients attend these sessions, and the feedback we receive from them is always excellent. Steve is intuitive and professional, and his ability to adjust the content to meet the unique needs of each group ensures the training is relevant and effective. We highly recommend Steve for any training needs and look forward to continuing our partnership."

"I would like to highly recommend Distinction Solutions, as our current training provider for mandatory Training face-to-face sessions. Steven is a true professional who consistently goes above and beyond to accommodate our business’s scheduling needs, ensuring that training is delivered at times that suit us. His approach to training is not only professional but also engaging, making each session both valuable and informative. Every time we work with Steven, we are confident we are receiving high-quality training that meets our standards. His expertise and dedication to delivering excellent training make him an invaluable asset to our organisation. We look forward to continuing our partnership with Steven and Distinction Solutions for future training needs."

"At Medsolve (Durham Branch), we take great pride in ensuring our staff are equipped with the highest standard of training, especially in areas critical to the safety and wellbeing of those we support. Distinction Solutions has consistently delivered exceptional training in Prevention and Management of Violence and Aggression (PMVA), which has become an integral part of our staN development programme. Their trainers take the time to understand the diverse needs of our workforce and the individuals we care for, ensuring that the training is not only compliant with best practice standards but also relevant, engaging, and respectful of each person’s dignity. A particular strength of their PMVA delivery is the strong focus on de-escalation techniques. Rather than defaulting to physical intervention, the training empowers our staN with the skills, confidence, and mindset to identify early signs of distress, use proactive strategies, and defuse challenging situations safely and compassionately. This aligns perfectly with our values at Medsolve, where safety, empathy, and dignity are non-negotiables. We highly recommend Distinction Solutions as a trusted training provider and look forward to continuing our partnership."

"It is with great pleasure that we provide this recommendation for Distinction Solutions, who have become a highly valued training partner for SECO Support. Their ability to tailor training to meet the specific needs of our complex care service users has been outstanding. Distinction have consistently gone above and beyond to ensure that the training they provide is not only high-quality but also truly person-centred. They take the time to understand the unique challenges faced by our team and the individuals we support, designing bespoke training solutions that empower our staN with the skills and confidence needed to deliver outstanding care. A key area where Distinction have demonstrated their expertise is in Prevention and Management of Violence and Aggression (PMVA) training. They have worked closely with us to ensure our team is equipped with the knowledge and techniques required to manage challenging behaviours safely and eNectively. Their focus on de-escalation strategies, crisis intervention, and person-centred approaches has been instrumental in promoting a safer environment for both staff and service users. What sets Distinction apart is their commitment to enhancing the learning experience— incorporating real-life scenarios, hands-on training, and evidence-based practices to ensure that every session is engaging, relevant, and impactful. Their assistance has been crucial in helping us meet evolving care standards and best practices. We recommend Distinction Solutions to any organisation seeking a reliable, professional, and proactive training provider. Their expertise, flexibility, and commitment to excellence make them a vital asset to any care setting supporting individuals with complex needs."

I had the honor to work with Steve when I was an apprentice & Consultant at Globe Locums. He is a very hard working professional and cares about his work deeply. Steve’s work ethic inspired me to work harder. He always puts everyone else’s needs before his. Hands down one of the best in the business!

Steven was my manager at Globe Locums. He is an exceptional manager who always devoted his time in order to help me improve. Steven is passionate about all aspects of his work, especially his team and he installs drive and professionalism into all of his team members. There is no doubt that anyone who is managed by Steve will not be able to succeed, he is 100% devoted and will always go above and beyond to insure that all correct policies and procedures. He would be an asset in any company as his abilities and character is what all employers would desire when searching for a prospective employee.

I have worked alongside Steve since he started with CRG as our Training & Compliance Lead. His knowledge of Compliance is outstanding and he has rapidly become the ‘go to’ person for all advice, he always is willing to assist going that extra mile to ensure that consultants know what is needed and why. His easy personality and professional manner have made him well and truly respected and adored across all teams. An outstanding asset.

I have worked with Steven Ince for over 3 years within 2 organisations and can highly recommend him. He is a an extremely hard working individual who goes the extra mile to make sure his work is carried out to high standards. He has an extensive knowledge of healthcare compliance requirements and knows how to manage the process of training and engaging recruitment teams.

Steve was a great compliance manager and very knowledgeable in terms of healthcare compliance a different frameworks requirements. Motivating the whole compliance team and ensuring everyone felt supported within their role were always his first priorities. He played a great role in my personal development while I was working at Globe Locums and supported my growth into a team leader role.